System operational
Maintenance
SmartDC quarterly generator offload test Q3

On the 6th of July 2021 SmartDC, the datacenter in which our servers are located, will perform a generator offload test.

Maintenance start: 06/07/2021 05:30 CEST Maintenance end: 06/07/2021 06:30 CEST

Expected impact: If all goes as planned no services will be affected during this maintenance. In the unfortunate event that something unexpected happens our technical support team is standby.

SmartDC quarterly generator offload test Q4

On the 5th of October 2021 SmartDC, the datacenter in which our servers are located, will perform a generator offload test.

Maintenance start: 05/10/2021 05:30 CEST Maintenance end: 05/10/2021 06:30 CEST

Expected impact: If all goes as planned no services will be affected during this maintenance. In the unfortunate event that something unexpected happens our technical support team is standby.

SmartDC quarterly generator offload test Q2

On the 6th of April 2021 SmartDC, the datacenter in which our servers are located, will perform a generator offload test.

Maintenance start: 06/04/2021 05:30 CEST Maintenance end: 06/04/2021 06:30 CEST

Expected impact: If all goes as planned no services will be affected during this maintenance. In the unfortunate event that something unexpected happens our technical support team is standby.

Past Incidents

Thursday 7th January 2021

No incidents reported

Wednesday 6th January 2021

Packet loss on one of our hypervisors due to DDoS Attack

Earlier today (15:20 - 15:23) we experienced packet loss on one of our hypervisors due to a DDoS Attack. If you are still experiencing issues please contact our support department by sending an email to support@snel.com

Tuesday 5th January 2021

No incidents reported

Monday 4th January 2021

No incidents reported

Sunday 3rd January 2021

No incidents reported

Saturday 2nd January 2021

No incidents reported

Friday 1st January 2021

Cloud platform Packet loss on one of our hypervisors due to DDoS Attack

Earlier today (13:42 - 13:53) we experienced packet loss on one of our hypervisors due to a DDoS Attack. If you are still experiencing issues please contact our support department by sending an email to support@snel.com