All systems are operational
Scheduled Maintenance
Planned 'black building test' SmartDC 9th of October 2018

On the 9th of October SmartDC, the datacenter in which our servers are located, will perform a planned Back up power test. This will be a so-called 'black building test'.

Explanation: A Black Building test is a test in which the full IT load will be passed on to the backup power installation. During this test, all UPS'es, generator and power switches on the main board will be tested for its correct operation. Nonpreferent electrical power, e.g. B-feed can drop during this test. It will take approximately 15 seconds to switch from grid power to backup power. Afterwards the generators will be live for another hour to test their performance.

This test will be conducted by trained and certified technical staff accompanied with our vendors.

Maintenance start: 09/10/2018 07:00 CEST Maintenance end: 09/10/2018 09:00 CEST Expected impact: If all goes as planned no services will be affected during this test. In the unfortunate event that something unexpected happens our technical support team is standby.

Past Incidents

Monday 24th September 2018

No incidents reported

Sunday 23rd September 2018

No incidents reported

Saturday 22nd September 2018

No incidents reported

Friday 21st September 2018

No incidents reported

Thursday 20th September 2018

Cloud platform Short outage Cloud PLatform

Earlier today we have had issues with the redundancy on our Cloud Platform switches. Issue has been resolved.

We are investigating the reason why the redundancy failed.

Maintenance start: 20/09/2018 09:39 CEST Maintenance end: 20/09/2018 09:40 CEST Impact: When the switch did failover there was a short downtime between 09:39 and 09:40.

Wednesday 19th September 2018

No incidents reported

Tuesday 18th September 2018

No incidents reported